Privacy Policy for Auth0 AI Demo

Effective Date: June 4, 2025

Welcome to Auth0 AI Demo (the "App", "Service", "we", "us", or "our"). This Privacy Policy explains how we collect, use, and disclose information about you when you use our demo application.

This App is a demonstration of an AI chatbot's capabilities. Your privacy is important to us.

1. Information We Collect

We collect a limited amount of information to provide you with our Service:

• Information You Provide Directly:
  • Email Address: If you choose to create an account or log in using your email address, we will collect your email address.
• Information from Social Logins:
  • If you choose to log in using a third-party social identity provider (like Google or Microsoft), we will request your consent to access basic profile information from that provider. This information is typically limited to:
    • Your Name (as provided by the social provider)
    • Your Email Address (as provided by the social provider)
  • We only receive information that you have explicitly authorized the social provider to share with us. We do not collect passwords from your social media accounts.
• Information Collected Automatically:

  Currently, our demo application does not intentionally collect additional personal information automatically (like IP addresses or detailed usage analytics that are tied to your personal identity). We aim to keep data collection minimal for this demonstration.

2. How We Use Your Information

We use the information we collect for the following limited purposes:

• To Provide and Operate the Service: To allow you to access and use the AI chatbot demo.
• To Authenticate You: To verify your identity when you log in, either via email or a social provider.
• To Personalize Your Experience (Minimally): We may use your name (if provided by a social login) to address you within the application.
• For Demonstration Purposes: The primary use of any data within the chatbot interactions is to demonstrate the AI's capabilities. We do not use this interaction data for purposes beyond the immediate functionality of the demo unless explicitly stated. Conversations are stored for up to 24 hours and are automatically deleted at 05:00 UTC every day.

3. How We Share Your Information

We do not sell your personal information. We limit sharing of your information to the following:

• Social Login Providers: If you log in using a social provider, you are sharing information with that provider according to their own privacy policies. We only receive the basic profile information you consent to share.
• Service Providers: We may use third-party service providers for hosting and other essential operational functions. These providers are obligated to protect your information.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, act in urgent circumstances to protect the personal safety of users of the Service, or protect against legal liability.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free, so you should take special care in deciding what information you send to us.

5. Data Retention

• Account Information: We retain the information associated with your account (name and email from social login, or just email for direct signup) for as long as your account is active with our demo service or as needed to provide you services.
• Demo Data: As this is a demo application, data generated or processed during your use may be ephemeral or periodically purged. Conversations are stored for up to 24 hours and are automatically deleted at 05:00 UTC every day.

6. Your Data Rights and Choices

• Social Logins: You can manage the information we receive from social providers through your privacy settings on the respective social media platforms. You can also typically disconnect our App via the settings on those platforms.
• Access and Deletion: If you wish to access, correct, or request deletion of the personal information we hold about you (primarily your name and email), please contact us at the email address provided below. We will respond to your request within a reasonable timeframe.

7. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that an individual under 18 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Effective Date" at the top of this policy and, in some cases, we may provide you with additional notice (such as by adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Service to stay informed about our information practices and the choices available to you.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: mike.wallick@okta.com